How autonomy works
Overview
You decide how much Boxx does on its own. There are three modes — Watch, Trust, and Auto — and you pick one per kind of action. Everyone starts on Watch: Boxx drafts the work and asks you before anything goes out to a customer. Nothing sends behind your back.
One setting per kind of action
Autonomy isn't all-or-nothing. You set it per action class, so you can keep your guard up on the things that matter and let go of the routine stuff. Today the one you can set is Sending a quote — more get added over time, and they'll show up here when they do.
| Mode | What Boxx does | Best for |
|---|---|---|
| Watch | Drafts and asks before anything goes out. You confirm. | Everyone, to start |
| Trust | Handles routine work on its own, with a note telling you what it did. Still asks before sending a quote that looks off. | Once you trust Boxx with the everyday stuff |
| Auto | Handles routine work quietly, then sums it up in your morning brief. Still asks on anything that looks risky. | Owners who'd rather check in once a day |
Watch is free for everyone. Trust and Auto are on the Business and Pro plans. Watch still gives you Boxx's pricing check — it just pauses and asks instead of moving ahead.
The safety floor never moves
No matter which mode you pick, the safety checks stay on. A quote always goes through a preview-then-confirm step under the hood, sends are single-use, and your data stays yours. And one rule never changes: if Boxx's pricing check thinks a quote is way off, Boxx asks you first — in every mode. Speeding things up never means skipping the important question.
How to change it
Go to Settings, find the Autonomy card, and pick a mode for each action. The change takes effect on Boxx's next action — no restart, no setup.
Related
docs/autonomy/watch · docs/autonomy/trust · docs/autonomy/auto · docs/autonomy/pricing-analyst · docs/boxx/meet-boxx
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